RollStart - Terms and Conditions

Effective date: 1 Sep 2025

These Terms and Conditions ("Terms") govern your use of the RollStart Platform (the "Service"), provided by RollStart Ltd, a company registered in England and Wales (company number 16262516) with its registered office in the United Kingdom ("RollStart", "we", "us", "our").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Eligibility and Age Restrictions

• You must be at least 13 years old to create an independent account on the RollStart Platform.
• In some countries, local laws require a higher minimum age for independent registration:
  • Age 13+: United Kingdom, United States, Denmark, Sweden, Norway, Finland, Canada
  • Age 14+: Spain, Italy, Austria
  • Age 15+: France
  • Age 16+: Ireland, Germany, Netherlands, and any other country
• If you are below the minimum legal age for your country, you may only use RollStart with a parent-managed account. Parents or guardians are responsible for providing consent, managing settings, and ensuring appropriate supervision of their child's use of the Platform, including when taking part in any physical challenges or exercise activities.
• RollStart reserves the right to suspend or remove accounts where age requirements are not met.

2. Accounts

• You must provide accurate, complete and current information when using the Service.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must notify us immediately if you suspect any unauthorised access to your account.

3. Community Standards and User Content

• You may post text, images, videos and other material ("Content") to the Service. You are solely responsible for the Content you post and must ensure it is legal, respectful and appropriate.
• You must not post Content that:
  • is unlawful, defamatory, harassing, abusive, hateful, discriminatory, sexually explicit, or violent;
  • infringes any copyright, trademark or other intellectual property rights;
  • violates the privacy, publicity or contractual rights of others;
  • spreads spam, malware or other harmful code.
• RollStart reserves the right (but not the obligation) to remove or restrict Content that violates these Terms or our Community Guidelines, and to suspend or terminate offending accounts.

Licence to RollStart
By posting Content, you grant RollStart a worldwide, non-exclusive, royalty-free, transferable and sub-licensable licence to use, host, store, reproduce, modify (including formatting, cropping, subtitling, and creating excerpts), adapt, distribute, display and perform that Content for the purpose of operating, promoting and improving the Service and promoting roller skating. This includes allowing RollStart's trusted third-party partners (such as national federations, clubs, event organisers, sponsors, and coaches) to use your Content in their promotional and educational materials (for example on websites, social media, presentations, or training resources), provided such use is consistent with these Terms and does not imply that the partner owns your Content. You retain ownership of your Content.

This licence continues for as long as needed to operate the Service and for a reasonable period to allow removal from marketing materials and partner channels.

You may request removal of your Content from promotional use by contacting us at help@rollstart.co.uk. We will take reasonable steps to remove it from our promotional channels and will request the same of our partners, within a reasonable timeframe.

4. Intellectual Property

• The Service, including its design, features and original content (excluding user Content), remains the property of RollStart Ltd and its licensors.
• Our trademarks and branding may not be used without our prior written consent.

5. Third-Party Links

The Service may contain links to third-party websites or services. RollStart is not responsible for their content, policies or practices. You should review the terms and policies of any third-party service you use.

6. Termination and Suspension

• We may suspend or terminate your account at any time if you breach these Terms, violate applicable law, or otherwise misuse the Service.
• You may close your account at any time.
• Provisions that should reasonably survive termination (e.g. intellectual property, indemnity, limitation of liability) will continue to apply.

7. Indemnity

You agree to indemnify and hold harmless RollStart Ltd, its affiliates, officers, employees and contractors against any claims, losses, damages, liabilities, costs and expenses arising from your use of the Service, your Content, or your breach of these Terms.

8. Limitation of Liability

• Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability which cannot legally be excluded.
• To the maximum extent permitted by law, RollStart shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.
• RollStart's total liability to you for any claim arising out of or in connection with these Terms or the Service shall not exceed £100 (GBP) or the amount you have paid us in the past 12 months (whichever is greater).

9. Fitness Challenges and Physical Activity

Challenges and exercise content on the Service are provided for general information and motivation only and are not medical advice. Any physical activity you choose to undertake through the Service is self-directed and undertaken at your own risk. You are responsible for deciding whether a challenge is suitable for you, for exercising within your limits, and for participating safely (including choosing an appropriate environment, warming up, using suitable equipment/footwear, and stopping if you feel unwell, pain, dizziness, or shortness of breath). We strongly recommend that you consult a healthcare professional before starting any new exercise routine, particularly if you have a medical condition, are pregnant, are returning to exercise after injury/illness, or have any concerns. Where a parent-managed account is required, a parent/guardian is responsible for supervision and permission. Nothing in this section limits any liability that cannot be excluded by law.

10. Challenge Logging and Leaderboards

If the Service allows you to log challenge activity or submit results for leaderboards, you agree to record your activity honestly and in good faith. You must not submit false, misleading, or manipulated entries. Where we reasonably believe entries are inaccurate or not made in good faith, we may remove or adjust those entries, withhold related rewards (such as coins, badges, trophies, rosettes etc.), disqualify participation in a challenge, and/or suspend or terminate accounts in line with these Terms.

11. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without any warranties, express or implied. RollStart does not guarantee that the Service will be uninterrupted, secure, error-free, or meet your expectations.

12. Governing Law and Jurisdiction

• These Terms are governed by and construed in accordance with the laws of England and Wales.
• You and RollStart agree that the courts of England and Wales shall have exclusive jurisdiction over any disputes, unless mandatory consumer protection laws of your country of residence apply.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (e.g. by posting on the Service or emailing you). Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Privacy

Your use of the Service is also governed by our Privacy Policy, which sets out how we collect, use and protect your personal data.